Outbound Customer Service Representative
Company Name: Outbound 360
100% Remote Position
At Outbound 360, we're not just making calls; we're building relationships. As a part of our team, you'll join a company dedicated to Striving for Excellence, Living with Integrity, Leading with Kindness, and Embracing Change. We believe in the power of great customer service and the impact it has on our community and business. If you’re passionate about helping others and want to be part of a dynamic and supportive team, we want to hear from you!
What You’ll Do:
- Make outbound calls to our existing customer base.
- Set maintenance appointments and follow up on completed jobs to ensure customer satisfaction.
- Maintain a positive, empathetic, and professional attitude towards customers at all times.
- Communicate with customers through various channels and keep detailed records of customer interactions and transactions.
- Collaborate with team members and contribute to the company’s goal of continuous improvement.
- Embrace new challenges and opportunities with a positive mindset.
Who You Are:
- A great communicator with excellent verbal and written skills.
- Customer-focused with a knack for solving problems.
- Reliable and able to work independently in a 100% remote environment.
- Comfortable with technology and able to quickly learn new software tools.
- Passionate about upholding our core values: Striving for Excellence, Living with Integrity, Leading with Kindness, and Embracing Change.
Work Space Requirements:
- A quiet and dedicated workspace that allows for focused productivity.
- A reliable internet connection and a computer/laptop.
- A headset for clear communication during calls.
Why Outbound 360?
- Join a supportive and inclusive team that values each member's contributions.
- Enjoy the flexibility and comfort of working from home.
- Participate in ongoing training and professional development opportunities.
- Be part of a company that truly cares about its employees and customers.
Ready to Apply?
If you’re excited about this opportunity and want to join a company where you can make a difference, we’d love to hear from you! Apply now and let’s grow together.
We look forward to welcoming you to the Outbound 360 family!
Benefits:
Competitive base salary with uncapped commission structure.
Comprehensive training and ongoing support.
Opportunities for career advancement and professional development.
Dynamic and inclusive work environment with a focus on teamwork and collaboration.