General Summary:
Under general supervision and following prescribed procedures, picks up, sorts, and distributes patient
documentation and correspondence. Utilizes and maintains documents within the Electronic Medical Record (EMR)
on a daily basis. Makes corrections on transcribed documents and communicates with off site staff to ensure
proper changes are made to documents. Verifies completed dictation for appointments. Researches patient or
physician information to allow transcriptionists to complete dictations. Performs a variety of related clerical duties
including typing or processing of forms, letters, reports, and the like; photocopying and scanning necessary
materials; answering telephone calls and recording messages; and so forth. Maintains confidentiality in all aspects
of the job.
Principal Duties and Responsibilities:
1. Performs daily department rounds to pick up patient documents, reports, correspondence and so forth
from designated areas; records pick up information; and delivers to appropriate Clinic personnel.
2. Prepares correspondence for distribution (e.g., EMGs, No-Show Letters).
3. Communicates with off-site staff for transcription changes and corrections, as well as completing minor
corrections to transcribed documents.
4. Verifies that a complete dictation is received for each patient that has an appointment, and sends
information to physicians when dictation is not completed.
5. Researches Office Visit documents for blanks in dictation. Researches referring, primary care physician,
Workman’s Compensation information such as addresses, phone numbers, fax numbers, etc. Performs
edits and corrections, as needed.
6. Cooperates with staff in all departments to produce and maintain an electronic medical record, which
documents and supports comprehensive, high quality patient care.
7. Performs miscellaneous clerical duties such as typing or processing of forms, letters and other documents;
preparing & filing multiple types of reports, paper or electronic; photocopying necessary materials;
answering telephone calls and recording messages; and so forth.
8. Operates Information System (IS) devices, such as computers, facsimile to print out patient progress notes
transcribed off site or on other equipment.
9. Provides on-going support to the Transcription team.