We are looking for an experienced, reliable, friendly, energetic, and motivated Front Office Administrator/Receptionist for a growing pediatric dental office. They will be communicating with parents and children and must have great communication skills and a love for working with children. The ideal candidate will undertake administrative and front office tasks, ensuring the rest of the staff has adequate support to work efficiently. The tasks of the office administrator will include greeting patients, checking patients in and out, scheduling, answering phones, accounts receivable, surgery coordinator duties and other duties as assigned. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. The ideal candidate will be willing to step in where and when they are needed. They will be willing to cross-train and help with bringing patients back and sterilization. We are looking for a well-rounded, experience dental office administrator. The office administrator ensures smooth running of our company’s offices and contributes in driving sustainable growth through teamwork.
Responsibilities
- Front desk duties such as greeting patients and answering phones
- Managing all front desk duties
- Verifying insurance and benefits
- Checking claims and sending pre-authorizations
- Accounts Receivable
- Reviewing Treatment plans and taking payments
- Scheduling (In-office and Surgery)
- Updating patient charts and creating surgery charts
- Manage phone calls and correspondence (e-mail, letters, packages etc.)
- Submit timely reports and prepare presentations/proposals as assigned
- Assist colleagues whenever necessary (bringing patients back, sterilization etc...)
Skills
- Proven experience as an office administrator, office assistant, front desk receptionist or relevant role
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Familiarity with basic accounting principles
- Knowledge of Word and Excel.
- Knowledge and experience with Open Dental Software would be a bonus
- Knowledge in pediatric dentistry would be preferred but not required
- Qualifications in secretarial studies will be an advantage'
'Additional Compensation: Bonuses Setting:
- Medical
- Benefit Conditions: Waiting period may apply
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
- administration: 1 year (Required)
Work Location: In person