JOB SUMMARY: Performs all case management duties associated with rental assistance programs for Section 8 Housing Choice Vouchers. Accurately maintains a caseload of program participants under HUD Section 8 regulations, other program requirements, and Housing Authority policies. The Section 8 Administrator will be responsible for Managing the waiting list for Section 8, Issuing Vouchers for leasing, Set-up Landlords in PHS-Web, update all Section 8 policies annually, Portability and Transfers, and manage all recertifications and rent changes for 124 pbv recertifications, 145 HCV recertifications and set up and track inspections annually.
The Section 8 Administrator will be reporting to the Executive Director, Director of Section 8, and work closely with the Director of Housing.
DESCRIPTION OF DUTIES AND RESPONSIBLITIES: The following represents the major essential and secondary duties of the position; however, they are not intended to be all-inclusive. The Authority reserves the right to change, reassign, or combine job duties at any time.
ESSENTIAL JOB FUNCTIONS:
1. Interviews and processes eligible households for rental assistance and affordable housing programs. Processes the applications and information received form these families and determines their eligibility for the program.
2. Verifies income, assets, medical or unusual expenses and assisted dwelling information. Enters data in computer generating rent, utility allowance and escrow calculations.
3. Counsels applicants with their various housing options. Assists participants establish goals. Refers participants to other agencies.
4. Arranges for and conducts group/individual briefings that explain the rules and regulations to applicants, participants and owners regarding the various Housing Authority programs. Assists applicants and participants needing help in finding a satisfactory unit and with other housing related problems. Provides information about other community resources.
5. Prepares necessary forms and secures signatures to finalize agreements between tenants, owners, and the Housing Authority.
6. Reviews incoming requests for lease approval or lease transfers for rent burden and forwards to inspection work group. Advises landlords of any problems. Prepares or has prepared the necessary paperwork putting eligible applicants on the programs.
7. Maintains participant contact by phone, mail and in person. Assures that participants are fulfilling their responsibility in providing accurate verification and timely submission of other necessary documents.
8. Performs annual reexaminations as well as computing any interim rent changes. Assists participants complete and sign all papers related to beginning housing assistance, interims and annual recertification’s, explaining in terms they understand to ensure compliance with program rules. Processes requests for Portability (both in and out). Completes all work according to establish Housing Authority procedures.
9. Establishes, maintains and updates various logs and books related to the orderly maintenance of records. Ensures all computer records of all tenants on caseload are accurate and current. Promptly and accurately maintains all file documentation.
10. Resolves program abuse allegations. Reviews public records. Investigates as directed. Issues program warning nor notice of termination as warranted. Prepares hearing information and represents Housing Authority at informal hearing.
11. Informs owners of program requirements including Housing Quality Standards (HQS). Processes rent abatement as requested by inspection. Terminates HAP contract as warranted.
12. Prepares monthly reports and attends meetings as necessary and required.
13. Performs other related essential duties and tasks as assigned.
SECONDARY JOB FUNCTIONS:
a.) Provides daily back-up coverage for reception/front desk area.
b.) Participates in Authority’s outreach program including contributions to the newsletter, events, workshops and or public relations.
KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge, skills and ability or be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.
a.) Must have a valid New Jersey Drivers license;
b.) Must be capable of performing a light lifting of up to 20lbs while in the office, predominately paper products, small office equipment, files.
c.) Requires previous office experience working with the public in which the following skills were attained: effective telephone skills, ability to deal tactfully with a variety of people under constantly changing circumstance using tact and diplomacy, ability to prioritize tasks and work under minimal direction, ability to understand and follow complex verbal and/or written instructions, and familiarity with filing systems and standard business machines (i.e., copiers, calculators, typewriter, computer equipment, telephone systems, etc.)
d.) Ability to learn and follow regulations, policies and procedures of the Housing Authority. Ability to maintain confidentiality of tenants and landlords. Ability to work harmoniously with other employees. Ability to work with diverse ethnic and low-income families in a professional manner. Knowledge of a second language helpful but not necessary.
e.) Proven skills using computers with emphasis with PHA-Web, Microsoft Word.
f.) Proven knowledge of conducting Utility Allowances, SEMAP, OCAF, and Payment Standards.
g.) Knowledge of requirements/guidelines for eligibility and procedures for applying for housing assistance.
h.) Knowledge of types of social services available in the community.
i.) Knowledge of basic arithmetic involving decimals and percentages.
j.) Knowledge of standard operating procedures for composing notification letters.
k.) Reasonable knowledge of the community, social and economic resources available to low income and elderly individuals with particular emphasis on resources as they apply to the Section 8 Program.
EXPERIENCE AND EDUCATION:
1. College or university degree preferred.
2. Three to Five years’ experience with low-income, senior or housing related programs.
3. Certification in HCV or C-PHM is a plus.
Job Type: Full-time
Pay: From $52,703.61 per year
Benefits:
- Health insurance
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Highland Park, NJ 08904 (Required)
Ability to Relocate:
- Highland Park, NJ 08904: Relocate before starting work (Required)
Work Location: In person