**Job Overview:**
Join our team as a Medical Receptionist where you will play a crucial role in ensuring the smooth operations of our medical office. As the first point of contact for patients, you will provide exceptional customer service and administrative support to contribute to the efficient functioning of our healthcare facility.
**Responsibilities:**
- Greet patients warmly and check them in, creating a positive and welcoming atmosphere
- Schedule and confirm patient appointments, both in-person and over the phone
- Collect and update patient information, including medical history and insurance verification
- Answer phone calls, address patient inquiries, or direct them to the appropriate department
- Maintain patient records with strict adherence to confidentiality protocols
- Coordinate with medical staff to facilitate seamless patient flow and clinic operations
- Verify patient insurance for coverage
- Assist with administrative tasks as assigned
- Scanning and uploading medical records, checking and responding to faxes and emails
- Collaborate with medical personnel to ensure efficient clinic operations, assist with rooming patients
**Skills:**
- Proficiency in medical office software systems, electronic health records
- Experience in front desk operations and medical scheduling
- Familiarity with medical records management and patient service
- Strong administrative skills with attention to detail
- Ability to operate phone systems effectively
- Bilingual English and Mandarin Chinese required with professional fluency
*Note: This job description provides an overview of the position's responsibilities and requirements. It is not an exhaustive list of all duties or skills associated with the role.*
This position offers a rewarding opportunity to be an integral part of a healthcare team dedicated to providing quality patient care. If you have a passion for delivering excellent service in a medical setting and possess the required skills, we encourage you to apply for this position.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Free parking
- Paid training
Healthcare setting:
Medical specialties:
- Internal Medicine
- Physical & Rehabilitation Medicine
- Podiatry
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Medical Office: 1 year (Preferred)
Ability to Commute:
- Houston, TX 77036 (Required)
Ability to Relocate:
- Houston, TX 77036: Relocate before starting work (Required)
Work Location: In person