Job Description
At The Landing at Fancher Creek Apartments, Our Leasing Agents are the heart of our property, bringing people and apartment homes together while maintaining a real sense of community. They are multi-talented, personable individuals with sales expertise and a passion for building relationships. Leasing Agents walk side by side with customers, developing rapport and inspiring trust as residents make our community their home.
As a Leasing Agent, you will work closely with one of our top property management teams to provide exceptional service to residents. Each day will be unique, requiring an ability to prioritize, multitask, think creatively, take initiative, and employ a diverse set of skills. You will listen carefully to discover prospective residents’ needs, confidently recommend solutions, overcome concerns, and earn commitment by guiding new residents through the leasing process. Leasing Agents bring positive energy to each conversation, resolve any apartment issues quickly and effectively, make everyone feel welcome and appreciated. Our residents are top priority!
Your day at a glance:
Conduct prospect building and apartment tours including virtual leasing and in person tours, inspecting model home daily and apartments prior to resident move ins to ensure move-in ready condition, Rental and Employment verifications,
- Friday - Tuesday schedule Days off are Wednesday & Thursdays. 8hours shifts.
- Sparkling units
- Social postings
- Market research on comps for marketing and advertising purposes
- Community event planning and execution
- Outstanding phone etiquette skills
- Follow up with prospects by phone and email
- Assist in lease renewals
- Respond to resident concerns
- Providing excellent positive customer service
- Posting notices to all valued residents
- Complete a daily note of all completed items of your day
What we are looking for:
- Previous sales and customer service experience required, previous leasing experience is preferred
- Proficient in Google Docs, additional property management software (Onesite/RealPage) highly desired
- Demonstrated ability to read, write, and communicate effectively and complete legal documents, sell and explain apartment features, and answer resident questions
- High level of professionalism in both manner and attire
Job Type: Full-time
Pay: $17.50 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years (Required)
- Leasing Agent: 1 year (Required)
Ability to Relocate:
- Fresno, CA 93727: Relocate before starting work (Required)
Work Location: In person