Work with HR and Scheduler to place appropriate caregiver to cover new client.
Schedule caregivers with new and existing clients considering the needs of the client and availability of the caregiver. Work to resolve client/caregiver issues.
Handle caregiver clocking issues daily, updating all changes in Carecenta. Review schedules for clocking in/out and request missing timesheets as needed.
Assist in maintaining on-call cell phone, responding to text messages and phone calls in a timely and professional manner.
Assist with the handling of Map 10 forms after the HCB waiver process begins. This involves interaction with the participant or their representative, case managers within the organization and outside the organization. Timely and continuing follow up is needed to assure that the participant's waiver application is in process as expected. Participant or representative is to be contacted with updates regarding the waiver application status.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Scheduling: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person