Dental Receptionist Job Description
We are looking to hire a personable dental receptionist to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The dental receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions. You should also be able to prepare billing statements. Eaglesoft a must.
Dental Receptionist Responsibilities:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Verifying insurance eligibility
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Dental Receptionist Requirements:
- High school diploma or GED.
- Proven experience working in a dental office.
- Sound knowledge of dental terminology.
- Proficient in dental practice management software (eaglesoft or other)
- Working knowledge of general administrative practices.
- Good telephone etiquette.
- Exceptional organizational skills.
- Excellent customer service skills.
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Employee discount
- Paid time off
Healthcare setting:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person