Appliance Advantage is a unique Appliance Retail experience like no other. We specialize in luxury appliances and offer an extensive range of other quality products, including basic and small appliances, as well as cabintry, countertop, tile and flooring.
https://www.theapplianceadvantage.com/index.html
Appliance Advantage is seeking a proffesional, high-energy Store Manager to support and contribute to the growth of our Kennebunk Retail Store. We offer a competitive salary, opporunities for career growth, plus great benefits which include health insurance and an excellent Employee Purchase Program. Appliance Advantage is great work environment where we believe in our people, and in our ability to learn and improve everything we do everyday.
Responsibilities include:
· Ensure Sales staff is aware and knowledgeable regarding product offerings and current promotions
· Review individual sales performance, and work with Sales staff to achieve monthly sales goals.
·Assist store staff with price matching, credit card attainment goals, returns, and escalated issues.
· Manage store employees time, including approving timesheets, time off, and scheduling.
· Hold weekly meetings with store staff at senior Leadership's direction to provide operational, sales goals and business updates
· Monitor customer flow and experience
· Complete deposits of cash and checks
· Maintain store presentation per SOPs and per planograms
· Schedule service calls for any appliance not functioning properly in the showroom
· Communicate and foster a working relationship with our Delivery Manager to ensure orders placed at the Retail Store are fullfilled, delivered and / or installed properly per Sales' client expectations
· Receiving transfers from main warehouse to Retail Store
· Work with senior Leadership to identify: Sales goals, areas for operations improvements, Showroom Floor changes and coordinate accross departments to ensure all changes are implimented smoothly
· Ensure all store technology such as marketing video loops, electronic price tags, in-store signage, and credit card machines are up to date and working properly
· Ensure all facilities including grounds, parking lot, and building exterior are clean, neat and are being maintained
· Perform quarterly inventory counts in partnership with Inventory Control Manager
Qualifications:
· MUST have Appliance Retail Management experience
· A passion for customer service and sales
· 2+ years retail management experience
· Proficient with computers and software, including Microsoft office products (Word, Excel and Outlook)
· A pleasant demeanor, professional image and appearance, a positive attitude and an openess to learn and grow, daily
· Ability to work in a team environment and possesing strong interpersonal skills
· A commitment to excellence in service and customer satisfaction rate
· MUST be able to work a flexible schedule including weekends (based on needs of the business)
· MUST be able to lift at least 40lbs
· Bachelors degree or similar work experience preferred
Benefits Include:
- Health Insurance
- Employee Purchase Program
- Company Events
- Bonus eligibility
- Paid time-off (PTO)
- Holiday Pay (for Company observed days)
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- 12 hour shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Ability to commute/relocate:
- Kennebunk, ME 04043: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is you biggest weakness
Experience:
- Appliance sales: 3 years (Required)
- Customer service: 3 years (Required)
- Store management: 5 years (Required)
Work Location: In person