Description:
At CTSHealth, our vision is to improve the quality of life for children who have experienced unfortunate situations beyond their control. We employ hard-working, dedicated, caring team members who are committed to excellence and empowering children and families through therapy, education, and prevention-based care.
Medical Office Administrator
Hickory, NC
Full-time
What will you do?
The Medical Office Administrator main purpose is to serve as the medical office clerk, who provides clerical/administrative support in wards, clinics, or other medical treatment departments.
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Welcomes and greets patients, visitors in person and answers inquiries over the phone.?
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Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone.
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Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
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Comforts patients by anticipating patients' concerns; answering patients' questions; maintaining the reception area.
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Facilitates communication between physicians and patients.
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Assists with calling in refills of medications.
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Ensures availability of treatment information by filing and retrieving patient records.
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Maintains patient accounts by obtaining, recording, and updating personal and financial information.
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Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
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Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
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Protects patients' rights by maintaining confidentiality of personal and financial information.
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Maintains operations by following policies and procedures; reporting needed changes.
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Contributes to team effort by accomplishing related results as needed.
What’s in it for you? (Great Benefits for Full-Time employees)
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Paid Vacation Time and Holidays!
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Health Insurance
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Dental Insurance
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Vision Insurance
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401K Match
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Short-Term Disability Insurance
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Employee Assistance Program (EAP)
Pay Rate?
$15.00-$18.50/hr.
Requirements:
What qualifications do you need?
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Completion of HS diploma or equivalent
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1 year of experience working in a medical setting (preferred)
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Experience working with an Electronic Health Record (preferred)
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Must be at least 18 years of age.
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Must be able to pass federal and state background verifications.
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Knowledge of medial terms, codes, laws, ethics, practice, and malpractice specialties.
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Analytical Skills
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Detailed orientated precision and technical skills.
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Excellent interpersonal skills.