Job description
The Law Office of Rhett Burney is a distinguished legal practice based in Simpsonville, South Carolina, committed to providing unparalleled service and expertise to our clients. Our practice areas include but are not limited to family law, criminal defense, personal injury, and civil litigation. We are dedicated to upholding the highest standards of integrity and professionalism.
Job Overview:
We are seeking a highly organized, personable, and diligent Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will have a welcoming demeanor, strong communication skills, and the ability to manage multiple tasks efficiently in a fast-paced environment. This role is crucial in maintaining the smooth operation of our office and providing administrative support to our legal team.
Key Responsibilities:
- Greet clients and visitors in a professional and friendly manner, ensuring a positive first impression of the law office.
- Manage incoming calls, including screening, forwarding calls, and taking messages with a high level of professionalism and confidentiality.
- Schedule and confirm appointments, manage conference room bookings, and coordinate meetings.
- Maintain the reception area, ensuring it is tidy and welcoming at all times.
- Ensure confidentiality and security of all firm and client information.
ABOUT US
The Law Office of Rhett Burney is a vibrant, growing, team-oriented organization. We believe in our mission of caring deeply for our clients, listening to them, protecting them, and winning for them, and live our values daily. We also genuinely care about each other. The firm actively seeks to help each team member to succeed in their life and fulfill their ambitions.
We are growing but remain an intimate sized office that allows for close collaboration and engagement. We are the leader in this area of law and enjoy an outstanding reputation as a firm that takes care of its clients and does it right. This requires the very best minds, and the most dedicated team.
ABOUT YOU
- Kind and compassionate
- Service-oriented
- Respectful
- Collaborative
- Authentic
- Ethical and discreet
- Responsible and trustworthy
- Accountable and results-driven
- Great phone voice
- Professional
DUTIES & RESPONSIBILITIES
- Communicate with clients via phone, text, email, and in-person meetings
- Follow-up with clients for additional case information and evidence
- Set appointments for potential clients to meet with lawyers and paralegals
- Recognize and prioritize critical issues concerning court dates, deadlines, and potential conflicts
- Handle every interaction in a confidential manner
- Perform any other relevant work or duties as requested or assigned
SKILLS & QUALIFICATIONS
- Excellent interpersonal, written, and oral communication skills
- Excellent listening skills with the ability to ask probing questions, understand concerns, and extract relevant and sensitive information in a professional and caring manner
- Excellent organizational and time-management skills
- Strong work ethic and self-starter, ability to effectively manage multiple priorities and adapt to change within a fast-paced (but fun) environment
- Previous customer service or sales experience a plus
- Proficiency with Microsoft Office Suite
LOCATION
WORK SCHEDULE
BENEFITS
HOW TO APPLY
- Email resume to “hilary@rhettburneylaw.com
Job Type: Full-time
Pay: $15.67 - $18.87 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Professional development assistance
- Retirement plan
Schedule:
Ability to commute/relocate:
- Simpsonville, SC 29681: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Receptionist: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $17.09 - $19.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Simpsonville, SC 29681 (Required)
Work Location: In person