Summary:
We are looking for Veteran Claims Consultants to join our Intake (Inside Sales) Team in Pinehurst, NC. The work schedule is:
- Monday - Friday 8:30 am - 5:00 pm
- Monday - Friday 10:30 am - 7:00 pm
Every employee at Veterans Guardian VA Claim Consulting is dedicated to the mission of supporting our nation’s Veterans. We are a Veteran founded/owned – Veteran Operated company. We Honor our Veterans by fighting for their entitled VA Benefits.
Responsibilities:
The Veteran Claims Consultant will support, process, and work directly with Veteran clients with supporting disability-specific strategy documents and processes. In addition, they provide assistance to Veteran clients, other team members, and functional group staff. The Intake Department is the gatekeeper to Veterans Guardian VA Claim Consulting. You will help Veterans find the right claim strategy & help them navigate the proper channels/departments.
Qualifications:
- Sales or Client Account Management experience required (3 Years)
- Understanding of how CRM systems work (SalesForce)
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- Above-average phone presence - passing score of internal test required
- Computer competency - passing score of internal testing required
- Must have average or above-average typing ability - passing score of internal testing required
- Veteran or Spouse of Veteran preference - to aid in creating commonalities with clients
- Strong understanding of company history, policies, and familiarity with the responsibilities of each company department
- Quick recall and understanding of the VA and Veterans Guardian VA Claim Consulting VA claims process
Benefits:
- Medical, Dental, and Vision Insurance
- 2 Weeks Paid Vacation
- Paid Federal Holidays
- Retirement Plan/401k
- Life Insurance
- Great Veteran working environment
Note: We are located in Pinehurst, NC
75 Trotter Hills Cir.
Pinehurst, NC 28374
Please consider where you are coming from and commute times to our location.
Looking forward to hearing from you. Please submit your resume online via Indeed. Please be sure to visit our website: www.VetsGuardian.com and also see our Facebook, Google, and BBB reviews as we believe that our Veteran clients tell our story best.
This is NOT a work-from-home position
Job Type: Full-time
Pay: $15.00 - $32.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
Supplemental pay types:
Application Question(s):
- Are you a Veteran, spouse of a Veteran or spouse of an active duty service member or do you have military experience in your immediate family (not a disqualifying question)
Ability to Commute:
Work Location: In person