Cal Coast Machinery, Inc., is a locally owned company that sells and services agricultural, lawn, garden, and homeowner equipment, as well as carries a complete supply of parts for these types of equipment and more.
Position Specifics
Department: Service
Reports to: Service Manager or Service Location Manager
Supervises: None
Dealer Profile Administration (DPA) Code: Service Technician
Revenue Generating: Yes
Purpose
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
Responsibilities
● Performs diagnostics and repairs on John Deere equipment and technology
● Mentors Service Technician Trainees and Service Technicians
● Conducts or supports customer clinics
● Performs diagnostics and repairs in the field as required
● Accountable for billable time and assigned work orders
● Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
● May participate in Service EDUCATE Training programs required for the development of skills and knowledge
● Operates and maintains vehicles, tools and equipment required to perform job responsibilities
● Maintains a clean work area and performs work in a neat and orderly fashion
● Follows all safety rules and regulations in performing work assignments
● Maintains current knowledge of John Deere and competitive products
Experience, Education, Skills and Knowledge
● Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
● Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
● Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
● Experience operating vehicles, tools, and equipment for diagnostic purposes
● Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
● Experience working cooperatively in a team environment
● Experience communicating effectively verbally and in writing
● Must have an adequate toolset to perform job responsibilities
● High School Diploma, GED, or equivalent experience required; Associates degree preferred
● Valid driver’s license required; CDL (Commercial Driver’s License) preferred
NOTE: If a job offer is made, it will be contingent on the candidate's successful completion of a background and DMV check, physical exam, and drug screen (which includes marijuana).
Job Type: Full-time
Pay: $31.50 - $42.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Agriculture Equipment: 1 year (Preferred)
- Mechanic: 3 years (Preferred)
Work Location: In person