PURPOSE OF POSITION:
The Clerical Assistant Lvl IV is responsible for providing administrative and clerical support to ensure the smooth operation of the radiology department. This role involves managing patient records, scheduling appointments, and assisting with the general administrative tasks of the practice.
SUMMARY OF DUTIES AND RESPONSIBILITIES:
Administrative Support:
Perform general clerical duties including photocopying, faxing, mailing, and filing.
Maintain electronic and hard copy filing system for patient records and radiology reports.
Assist in the preparation of regularly scheduled reports.
Provide coverage for late night and weekend shifts
On-site position
Patient Interaction and Communication:
Greet and assist patients visiting the practice.
Answer, screen, and transfer inbound phone calls while providing basic information when needed. Schedule and confirm patient appointments, procedures, and follow-ups.
Adhere to uniform and dress code standards
Adhere to time and attendance policies
Records Management
Ensure accurate entry of patient data and radiology results into the practice's system.
Manage and update patient records to ensure confidentiality and compliance with healthcare regulations.
Office Coordination:
Order office supplies and maintain inventory control.
Coordinate maintenance of office equipment and manage repair issues.
Assist in the coordination of office activities and operations to secure efficiency and compliance with company policies.
Billing and Insurance Processing:
Assist with billing processes and insurance verification as needed.
Help patients with billing inquiries and provide necessary information to resolve issues.
Support to Radiologists and Staff:
Provide administrative support to radiologists and other medical staff.
Prepare and organize radiology files for appointments and procedures.