We are adding to our team! We are looking for a motivated individual to join our team to take their career to the next level and go the extra mile for all of our patients. If you are passionate about patient-centered care, we want to meet you!
This position requires candidates to be fully COVID19 vaccinated and provide proof of COVID-19 vaccination.
PRIMARY DUTIES:
1. Responsible for reviewing aged patient accounts for resolution and prompt payment for aged accounts receivable
2. Handle in-person and phone inquiries concerning account balances, payment plans, credit card payments, and general concerns.
3. Assures maximization of collections through diligent and timely monitoring of all open accounts receivable balances
4. Monitor and assure follow up of claim denials on a timely and proactive basis with all unpaid accounts receivable
5. Performs End of Day process; provides Administrator with accurate daily reports
6. Posts insurance payments, patient payments, and insurance write offs to patient accounts
7. Prepare correspondence and attach proper documentation for the appeals process or resubmit corrected claims within the appropriate time limit. This includes drafting claim appeal letters.
8. Reviews insurance claims, resolves registration demographics, and handle insurance eligibility issues.
9. Establishes and maintains patient payment plans.
10. Assists with the development and implementation of strategies and procedures that will reduce denials, maximize reimbursements, and promote faster payment.
11. Responsible for maintaining a high level of professionalism with patients and working to establish a positive rapport with every patient.
12. Assists in training current and new employees on the use of systems and departmental policies and procedures.
13. Maintains established Practice and Department policies and procedures, objectives, and quality & safety standards. Respects and adheres to rules and regulations regarding patient confidentiality, HIPAA, and handling PHI (Privileged Health Information).
14. Identify and resolve revenue cycle billing issues in a timely fashion
15. Prepares the accounts receivable aging reports and monitors past due items. Prepares adjustments and write-offs for approval by the Billing Supervisor.
16. Answering phones to scheduling patient appointments
Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon organizational needs.
MINIMUM QUALIFICATIONS
EDUCATION:
High School Diploma or GED
EXPERIENCE:
Must have three (3) years of claims/billing/collections experience. Prior collections or medical billing experience with basic understanding of ICD-10, CPT, CDT, and medical terminology is preferred. Must be multi-disciplined in billing, collections, denials, credit balances and/or the various payers. Familiarity with third party payer guidelines, reimbursement practices, and available financial resources for payment of balances due is beneficial. This position requires organization and time management skills.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
Thorough knowledge of English grammar, spelling and punctuation. Excellent interpersonal, organizational, communication and effective problem-solving skills are necessary. Must be able to communicate with patients, payers, outside agencies, and general public through telephone, fax, email, and written correspondence. Prior working experience on personal computers, electronic calculators and office equipment is needed. The incumbent must develop and manage relationships with colleagues in a professional, independent manner. Ability to communicate effectively both orally and in writing; to establish and maintain effective work relationships.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person