If you love making hungry people happy and thrive in a busy, team-oriented atmosphere, you should work at Charley's. You'll get competitive wages, flexible scheduling, and a bunch of other cool benefits. Did we mention that you get to work with Charley's delicious, mouth-watering food? 'Nuff said. Your application is waiting for you.
Assistant Shift Manager
Responsibilities and Duties:
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Accountable for all daily operations of the food service operation
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Train and develop all food service personnel
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Provide the best customer experience to every customer
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Greet every guest with a smile and a sincere "Hello"
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Demonstrate leadership and promote teamwork
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Motivate staff to continually improve performance
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Effectively address employee relations issues
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Ensure inventory levels are properly maintained in order to increase sales volume and control inventory
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Manage the cleaning and maintenance of food service equipment and related CPU/register equipment for efficient operation.
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Operate all assigned equipment safely and efficiently
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Be directly responsible for all fund reconciliation and inventory audits
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Prepare or supervise preparation of all required paperwork
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Maintain safety and security of the restaurant and document any accidents or incidents that occur
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Ensure compliance with all local, state and federal laws within the scope of the food service operation
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Manage the maintenance of the environment inside and around the perimeter of the restaurant
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Ensure that all personnel know and follow all company policies and procedures
Requirements and Qualifications:
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2 - 3 years of food service shift leader or assistant manager experience
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Ability to effectively perform in a fast-paced work environment
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Must be able to work a flexible shift, including nights, weekends and holidays in order to provide management coverage when the Store Manager is not present
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Must have great customer service skills and have work references
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Strong leadership and interpersonal skills
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Ability to communicate effectively with all levels of the organization
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Ability to bend down, stoop low, and stand for at least 8 hours
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Ability to properly lift, pull, and/or push up to 30 lbs
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MS Outlook, Word and Excel skills