Job Overview: We are seeking a highly skilled and dedicated Emergency Dispatcher to join our team. As an Emergency Dispatcher, you will play a crucial role in ensuring the safety and well-being of our community by receiving and responding to emergency calls. This is a fast-paced and rewarding position that requires excellent communication skills, the ability to remain calm under pressure, and a strong attention to detail. Duties: - Receive emergency calls from the public and accurately transcribe information - Analyze situations quickly and determine appropriate response - Dispatch emergency personnel, such as police, fire, or medical teams, to the scene - Provide phone triage and offer instructions to callers in emergency situations - Utilize GPS and mapping systems to provide accurate location information - Maintain clear and concise communication with emergency responders - Monitor multiple phone lines and radio frequencies simultaneously - Follow established protocols and procedures for handling emergency situations - Collaborate with law enforcement agencies and other emergency services Skills: - Excellent phone etiquette and communication skills - Strong ability to transcribe information accurately and quickly - Proficient in using phone systems and other communication devices - Knowledge of law enforcement procedures and protocols - Ability to analyze situations and make quick decisions - Effective negotiation skills for handling high-stress situations - Familiarity with GPS systems for providing accurate location information - Conflict management skills for dealing with difficult callers Location: If you are looking for a challenging yet rewarding career where you can make a difference in people's lives, then this is the job for you. Apply now to join our dedicated team of Emergency Dispatchers.```
Job Type: Full-time
Pay: $16.33 - $19.50 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Typing: 1 year (Required)
Language:
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person