Dental Lab looking for a friendly, detail oriented and creative individual who has excellent communication skills and is able to multi-task. Prior office work and computer experience (Microsoft Office Software) must. The ideal candidate will be able to undertake a variety of office support tasks such as:
Responsibilities:
- Inbound/outbound phone coverage
- Data entry: entering case information into dental lab system
- Knowing the procedure for disinfecting new cases
- Scheduling pickup and delivery of cases
- Resolve any issues with courier services or UPS that arise such as delays in shipping or billing errors
- Accounts receivables & billing
- Filing documents and paperwork
- Create promotional and advertisement flyers and forms as needed
- Contacting new potential clients via phone and email
- Provide exceptional customer service to clients via phone, email
- Maintain accurate customer records and update information as needed
- Collaborate with other departments to ensure timely resolution of customer inquiries or concern
- Familiar with inventory software and able to take inventory
- Any miscellaneous tasks requested by management
Qualifications:
- Dental lab or dental office experience preferred
- Marketing skills a plus
- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and the ability to think quickly on your feet
- Proficient in computer applications such as Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with QuickBooks or other accounting software is a plus
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Strong clerical skills including proofreading, typing, data entry, and transcribing
Schedule:
- Part-Time with a possibility of becoming full-time
- Available during the hours of 8:00 AM - 5:00 PM (Scheduling can be discussed)
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 18 – 24 per week
Schedule:
- Day shift
- Monday to Friday
- No nights
Work Location: In person