Position Overview
We are seeking an Executive Director with expertise in active adult senior living and hospitality, skilled in applying strong analytical abilities and possessing a thorough comprehension of organizational, financial, and business dynamics to lead department heads. If this sounds like your expertise, Apply Now!
Key Responsibilities:
- Responsible for the operations of the Senior Living community including but not limited to, resident support, sales and marketing, administration, dining, activities, housekeeping, security, and maintenance.
- Be primary contact for all staff, residents, prospects, community organizations, government agencies and the public.
- Demonstrates effective servant leadership and communication skills.
- Supervises, directs, and motivates associates and any other assigned direct reporting staff.
- Ensures associates deliver the best of care to residents and maintain high levels of resident satisfaction and retention in the communities.
- Provide leadership for staff and residents to include pro-actively solving problems and resolving issues.
- Execute residency agreement renewal program with existing residents.
- Works with corporate to develop annual operating and capital budgets.
- Meets and exceeds budget occupancy goals for the community. Continually explores means of revenue enhancement and expense reduction.
- Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions, and termination of employment of associates ensuring consistency in the selection and retention of quality personnel.
- Ensures buildings, grounds and property are up to company standards through the oversight of preventive maintenance systems and programs, and through frequent inspections that meet company standards of excellence.
- Maintains current departmental policies, procedures, and licenses in accordance with company, federal, state, and local requirements.
- Fosters creativity among teams in the community to deliver the highest quality and best services to residents in the most economical manner possible. Responsible for creating and maintaining an atmosphere of stability for the teams at the community.
- Maintains a strong knowledge of the competitive markets within the community, including occupancy and tactics to better position and partner with communities within the region.
- Utilizes sales and marketing activities and strategies to maximize occupancy.
- Ensures community teams maintain a high level of interaction with residents, family and referral sources ensuring high engagement and referral activity.
- Reports on a monthly, quarterly and annual basis on the performance of the community and participates in the development of the community goals including occupancy, NOI, recruitment and satisfaction.
Benefits
- Comprehensive benefits package, including health insurance, AD&D, disability insurance, critical illness and accident insurance, 401k program, and paid time off.
- Opportunities for professional growth and advancement within the company.
- A supportive and collaborative work environment where your contributions are valued and recognized.
- The opportunity to make a meaningful difference in the lives of active seniors and their families.
Qualifications
- A Bachelor's Degree in hospitality, gerontology, business, or related field preferred.
- A minimum of four years’ senior level as General Manager in Hospitality or senior leadership experience at the Executive Director level in Independent Living.
- Has an advanced knowledge of the organization, industry, and a functional discipline.
- Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments.
- Excellent written and oral communications skills are essential.
- Ability to prioritize and effectively manage multiple tasks is essential.
- Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests.
- Ability to demonstrate good judgment, strong problem solving and decision-making skills.
To apply, please submit your resume for the Executive Director position. We look forward to welcoming you to our team!
Job Type: Full-time
Pay: $90,000.00 - $105,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Work Location: In person