Job Summary:
As a Medical Front Office / Social Media Coordinator, you'll play a pivotal role in ensuring seamless communication between patients, visitors, and staff members while maintaining accurate patient records in compliance with HIPAA regulations. You will also be responsible for making sure that patient information is accurate and collecting payments for in person appointments. In tandem with these responsibilities, you'll engage with new and existing patients through Electronic Health Record (EHR) and CRM (MINT) platforms, addressing inquiries and concerns. Furthermore, you'll contribute to our marketing efforts by assisting in the creation and organization of social media content with the goal to elevate our brand presence and engage our community.
Responsibilities:
- Facilitating effective communication among patients, visitors, and staff members
- Ensuring the accuracy and completeness of patient records and documentation while strictly adhering to HIPAA regulations
- Collaborating closely with billing and insurance departments to streamline processes
- Engage with new and existing patients, addressing inquiries and concerns through our Electronic Health Record (EHR) and Customer Relationship Management (CRM) platforms
- Assist in the creation and organization of social media content as part of our marketing efforts
Qualifications:
- Strong written and verbal communication skills
- Prior experience in a medical office or similar administrative role
- Flexibility, adept at multitasking
- Excellent communication and interpersonal skills
- Attention to detail and accuracy
- Social media management experience - including content creation and scheduling content releases
- Familiarity with creative software applications
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: No less than 36 per week
Benefits:
Schedule:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Language:
Ability to Commute:
- Houston, TX 77004 (Required)
Ability to Relocate:
- Houston, TX 77004: Relocate before starting work (Required)
Work Location: In person