Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the Hyatt Principles.
□ Sign in and out master key each day following proper key procedures.
□ Clean rooms following Jankos Guest Room Attendant guidelines and training while maintaining established productivity standards.
□ Follow proper Guestroom Entry Procedures per SOP. Before entering a guestroom, knock on the door three times and call “Housekeeping.”
□ Inspect room for maintenance needs and report deficiencies/complete work orders if needed. This includes fixtures, televisions, radios, heating/cooling equipment, refrigerator, etc.
□ Perform daily general clean duties: *Change the linen per SOP and make the bed properly; *Clean bathroom, Kitchens, including walls, mirrors, toilet, floor, tub and shower curtain; *Dust, clean inside drawers, vacuum floors and clean and check under bed; *Replace amenity items in the guestroom; *If applicable, clean kitchen appliances, counter, glassware, dishes, utensils, etc □ Set heating /cooling equipment and radio on proper settings.
□ Self-inspect guestrooms as directed.
□ At the end of each shift, clean, organize and restock housekeeping cart following brand standards. Carts and vacuums should be stored in designated area.
□ Turn in room status report to Supervisor or Manager showing your completed work.
□ Fold terry and linen as needed.
□ Assist in training new associates.
□ Practice safety standards at all times and keep the property safe for guests and fellow associates. Use wet floor signs as required.
□ Follow proper use of approved chemicals and accurately label chemical containers.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
Experience:
- Cleaning: 2 years (Required)
Work Location: In person