Job Summary:
We are seeking a skilled Centralized Scheduler who is bilingual to join our team. The ideal candidate will be responsible for scheduling appointments, coordinating with patients, and ensuring a smooth flow of appointments in both English and [Second Language].
Qualifications:
- High school diploma or equivalent required; Associate's degree preferred
- Proficiency in English and [Second Language] (Written and Spoken)
- Proven experience in customer service, ideally in a healthcare setting
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work efficiently in a fast-paced environment
Responsibilities:
- Schedule patient appointments and procedures accurately using scheduling software
- Communicate with patients to confirm appointments, provide necessary instructions, and answer inquiries
- Collaborate with healthcare providers and administrative staff to coordinate schedules and ensure appointment availability
- Maintain patient records and confidentiality in compliance with HIPAA regulations
- Assist with other administrative tasks and special projects as needed
We are looking for a Centralized Scheduler who can effectively manage appointments while providing exceptional customer service to our diverse patient population. If you are fluent in both English and [Second Language] and possess strong organizational skills, we encourage you to apply for this position.