Administrative Assistants at The Learning Experience are responsible for the operational performance of the Center. They have an essential ability to apply their business acumen to customer engagement and leading people, ultimately creating an environment where others can thrive.
Full-Time (35-40 hours a week) Staff Benefits:
- Five (5) vacation days, and five (5) sick days by accrual after 90-day introductory period.
- Paid holidays, including extended breaks: Labor Day, Thanksgiving, Leftover Day, New Year’s, MLK Day, Memorial Day, Independence Day, August Break (5 days), Winter Break (6 days).
- 401k retirement plan after initial 6 months of employment.
- Training and Development
- Dental Insurance
- Vision Insurance,
- Short/ Long-Term Disability,
- Life and Accidental Death and Dismemberment Insurance
- Sign on bonuses
- Referral Bonuses
Role Responsibilities:
- Answer phones – both internal and external calls – with a strong focus on positive interaction and navigate solutions in the moment to calls and questions.
- Assist the Administrative Team in managing the daily schedules.
- Assist in managing paperwork for children's and staff files, including immunizations, accident-incident reports, etc.
- Input children's information into childcare management system; manage updates to the children's files.
- Attend staff meetings and on-going training opportunities.
- Ensure confidentiality of sensitive information.
- Maintain all required credentials necessary for the role.
- Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
- Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
- Has a strong understanding of the childcare offerings within the community
- Forecasts future enrollment based on annual graduation
- Willing to do a 9-6 schedule
- Perform additional duties as assigned by management as per program needs; duties not limited to above description.
Qualifications:
- Kind and positive demeanor
- Must have a High School degree or equivalent
- Excellent verbal, written and interpersonal communication skills
- Exceptional time management, organizational, analytical and problem-solving skills.
- Demonstrated ability to handle multiple tasks in a fast-paced environment.
- Highly detail-oriented and organized.
- Previous experience working in administration in a childcare facility preferred.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.