About Railbookers:
At Railbookers, we believe that the journey is just as fulfilling as the destination. Life onboard is full of opportunities, new experiences, and rewarding relationships.
We’re a team of diverse, talented people from around the world. As we continue to expand internationally, we strive to ensure that our culture remains alive and well -that we remain aligned and engaged. Global movements don’t spring from one individual. It takes an entire team to make an impact and do something BIG. At Railbookers, we encourage every employee to identify areas of opportunity within the organization.
Every single person at Railbookers has a passion for travel, which explains why we’re so avid about encouraging our customers to get out and discover the world for themselves. Most importantly, we embolden you to be yourself and enjoy the work you do on a daily basis. We like having a great time at work, not just outside of it.
Job Purpose:
The Website Administrator is responsible for ensuring the optimal functionality, security, and user experience of our company's websites. This role involves regular updates and maintenance of web content, monitoring performance, implementing security measures, and enhancing the overall user interface and experience. The Website Administrator collaborates closely with the Web Development, IT, and Marketing teams to align the website's performance with the company's strategic objectives. This position requires a balance of technical expertise, creative problem-solving, and effective communication skills to maintain and improve the company's online presence.
Responsibilities and Duties:
-
Maintaining, updating, and optimizing website content, including text, images, blogs, videos, and multimedia elements, to keep the site current and engaging.
-
Determining website needs and requirements based on Analytics and customer trends
-
Manage content strategies to ensure that content is relevant, accurate, and engaging.
-
Publish content updates in a timely manner, ensuring consistency across the site.
-
Testing and adjusting user-facing websites based on current trends
-
Identify and resolve technical issues, such as broken links, error messages, and downtime.
-
Coordinating with web development team, designers, content providers, and stakeholders
-
Implement and update SEO and best SEO practices
-
Monitoring and analyzing site performance
-
Addressing and responding to user comments and complaints
-
Test websites across browsers, operating systems, and devices
-
Optimize loading speeds and capacity
-
Use analytics tools to monitor traffic and user behavior and make data-driven decisions to improve the site.
-
Ensure the website complies with relevant laws and regulations, such as GDPR and ADA.
-
At least 2 years of solid web development experience is preferred
-
Working knowledge of programming languages and operating systems
-
Knowledge of Drupal and WordPress and website management tools
-
Strong online marketing and SEO skills with the ability to generate creative ideas
-
Strong troubleshooting and analytical abilities
-
Excellent communication, teamwork, and problem-solving skills
-
Attention to detail and outstanding organizational skills
-
Proficient in Google Analytics, HotJar, and SEMrush
-
Familiarity with web standards and ADA compliance
-
Familiarity in HTML/CSS, XML; knowledge of SQL and JavaScript is a plus
What we Offer:
-
Work from Home
-
Generous PTO Package
-
Bonus and Incentive Plans
-
Medical, Dental, and Vision Insurance Including Optional HSA, Gym Membership Contributions and Healthy Actions incentive (sponsored by BCBS)
-
Employee Assistance Program
-
Short-term/Long Term disability Plan
-
Employer sponsored Life Insurance
-
Employer-Matched 401(k)
-
Familiarization Trips (Get paid to experience our vacations!)
-
Employee and Family/Friend Travel Discounts
-
Corporate Discounts through Working Advantage
-
Employee Referral Bonus
-
Cross-Departmental and Advanced Training Opportunities
-
Anniversary, Birthday, and Recognition Perks
-
Years of Service Awards
-
Annual Reimbursements for Home Office (office expenses, phone, internet)