Job Overview:
We are seeking a dedicated Front Desk Agent to join our team. As the first point of contact for our organization, the Front Desk Agent plays a crucial role in providing exceptional customer service and administrative support.
Duties:
- Greet and welcome patients in a friendly and professional manner
- Answer and direct phone calls efficiently using our phone systems
- Assist with check-ins, check-outs, and scheduling
- Provide information about services, appointments as needed
- Maintain a tidy and organized front desk area
- Handle customer inquiries and resolve issues promptly
- Assist with clerical tasks such as calendar management and computerized data entry
Requirements:
- Proven experience in a customer service or administrative role
- Excellent computer literacy with proficiency in MS Office Suite
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Experience as a Dental or Medical Receptionist is a plus
- Dental Insurance knowledge is a plus
- Dental knowledge preferred, but not required
- Dentrix knowledge preferred, but not required
- Willingness to learn and stay on task is critical for this fast-paced environment
Joining our team as a Front Desk Agent offers the opportunity to interact with diverse individuals, showcase your organizational skills, and contribute to creating memorable experiences for our patients. If you possess excellent communication skills, computer proficiency, and a passion for customer service, we invite you to apply for this exciting opportunity.
Hourly rate is negotiable, depending on experience.
Job Types: Full-time, Part-time
Pay: $11.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Conway, AR 72034 (Required)
Ability to Relocate:
- Conway, AR 72034: Relocate before starting work (Required)
Work Location: In person