Do you have great call center experience and love healing people? Are you Bilingual in English & Spanish? We are hiring for 5+ Bilingual Medical Schedulers. \
Apply online today!
Job Title: Bilingual Medical Scheduler
Location: Irving, TX (Onsite)
Pay: $18.00 - $19.50/hour (based upon experience)
Schedule: Hours can be anywhere between 8AM and 10PM from Monday to Friday and Saturday from 10AM - 6:30PM.
Must be flexible for overtime or voluntary OT based on needs of business
Duties: Handle both inbound and outbound calls which could include but not be limited to call management (answering inbound calls), outbound scheduling, inquiry response, clinic-based scheduling and/or other administrative tasks.
- Schedule and confirm appointments for annual health assessments
- Coach patients through the process and encourage them to schedule
- Keep informed of scheduling updates and changes throughout the day
- Communicate with Pod using Teams group chat and provide end of day data
- Communicate schedules with NP’s daily
- Check patients in
The ideal candidate will have the following profile:
- Strong telephone, computer, and communication skills
- Soft skills (empathy, listening, communication, time management)
- High school diploma required
- 1-3 years of experience in a Call Center setting required
- Bilingual in English & Spanish required
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- Call center: 1 year (Required)
- Medical scheduling: 1 year (Preferred)
Language:
- Spanish (Required)
- English (Required)
Work Location: In person