The Tennis Attendant position requires an outgoing, organized, and customer service oriented person. He/She is responsible for assisting in the Tennis Pro Shop with the promotion of the program to prospective members, sale of pro shop items, collection of fees, processing of membership forms, scheduling court times, assisting in matchmaking, and ball machine rentals.
Key Responsibilities:
o Manage the court reservation Chelsea system and provide additional help as needed for members in the use of the reservation system
o Report issues to the appropriate maintenance personnel
o Respond promptly and courteously to member inquiries and requests; resolve member service issues in a timely, friendly, and efficient manner.
o Assist with daily administrative tennis operations as directed.
Key Qualifications:
Energetic and personable, our Tennis Attendants should have excellent customer service skills. This position requires that you are professional, friendly, attentive, and detail oriented – ensuring that our guests and members have a memorable experience.
No job description for a position can possibly include all duties which may be requested by members or required by the club. The objective of all positions is to effectively provide the requested service personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.
o Be upbeat and friendly
o Ability to work well with the membership; must be able to relate to others in a professional, friendly manner.
o General knowledge of the game of tennis.
o Ability to work with minimal supervision.
o Excellent verbal and written communication skills. Knowledge of Jonas system a plus
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Work Location: In person