Why Bally's?
Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.
A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
The Role: Beverage servers will provide world class service in a friendly, upbeat and professional manner while having extensive knowledge of beverage selections.
Responsibilities:
- Report to work at the assigned time in uniform, with name tag, state badge and
- P.O.S Computer card.
- Read Bulletin Board on Daily Basis in order to remain current on information regarding the day’s business.
- Does a Daily Opening & Closing Requisition for ordering for beverage supplies.
- Welcomes guest upon arrival in a polite and professional manner
- Knows how to properly check Guest ID’s for serving of all alcoholic beverages.
- Prepare non-alcoholic beverages and garnish each beverage according to standard recipe.
- Provides fast (10 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round.
- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
- Maintains clean and stocked workstation
- Handles money according to proper cash handling policy
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Promotes all casino events, programs and amenities
- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Should have knowledge of liquor law of state and company policies.
- Any other duties assigned by your supervisor
Qualifications:
- Able to work in an world class service environment, in a friendly upbeat manor
- Must possess knowledge of beverages, both alcoholic and non-alcohol
- Must be able to multi-task and work successfully with little to no supervision.
- Must present a professional appearance that guests will find approachable.
- Knowledge of state liquor laws
- Servers will have clean pressed uniform and appearance including no visible tattoos, trimmed nails, no facial or excessive piercings, and well groomed hair.
- Must attend all training classes and obtain a 90% or better on final exam.
Serve Safe Certification
Department of Business Regulations Gaming License
PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)
Constantly Provides World Class Guest service.
- Able to work on feet for eight hour shift
- Able to speak clear and hold conversation with all guests
- Constantly uses good sense of judgment in serving of alcohol
- Regular, predictable attendance required Must be physically mobile with reasonable accommodation
- Must be able to respond to visual and oral cues
- Must be able to lift and carry 20 lbs. for extended periods of time
- Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while serving cocktails, stand and walk for up to four hours wearing proper company approved shoe ware.
- Able to tolerate second-hand smoke, noise, bright lights
- Able to work at a fast pace in often crowded/noisy environment
- Able to work at a fast pace in often crowded/noisy environment
- Able to tolerate second-hand smoke, noise, bright lights
What’s in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Employee Stock Purchase Plan
- Access Perks and Childcare discounts
Target Salary Range: $10.38 per hour
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.