The Role
Shipment Allocation Coordinator routes and answers shipment offers to TMM agents/partners while ensuring quality and percentage accountability stays consistent with the required guides or reports.
What You’ll Do
- Assign origin & destination agents based on quality and percentage of area.
- Update shipments after confirmations or denials from agents with correct flags and notes when necessary.
- Respond to DA change requests by verifying the need for the requests, finding the new DA, and updating UT and UG. Record a note in UT for the reason of the change.
- Assist in updating member requested date changes in UT and UG and notifying all appropriate parties.
- Answer accountability/performance questions from Ops 15/16.
- Assist Dispatch as needed based on staffing.
- Register shipments in in UT and UG.
- Maintain knowledge of changes in the business rules and allocation procedures.
- Other projects and duties as necessary.
What You’ll Need
- High School diploma or GED OR equivalent combination of education and experience
- 1+ years experience in an office environment, preferrably in the logistics industry
- Competence in MS Excel, Outlook, Word, and AS/400.
- Strong verbal, written, and electronic communications.
- Aggressive self-starter who is action oriented.
- Ability to multi-task and work in a team environment
Nice To Have
- Bachelor degree in business/logistics/transportation
Who We Are
Shape a bright future with us. Join us in supporting our military members during one of the most stressful times in anyone’s life - moving your household goods. TMM was founded in 2003 to enable Department of Defense, through a network of affiliated, trusted, qualified transportation companies, to better serve our military members. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.
Why You’ll Love Working Here
TMM is recognized as a Jacksonville Best Places to work … for the eleventh year in a row! We’ve always known it, now the rest of Jacksonville does too. From purposeful work that makes an impact on service members to a company culture that empowers team members to give back to their community – TMM has a lot to be proud of!
In addition, TMM offers an excellent benefit package which includes:
Full-Time Benefits:
- Competitive pay packages and bonuses
- Comprehensive medical, dental and vision
- Company provided $50,000 life insurance benefits and AD&D benefits
- Generous PTO and holidays
- 401(k) and education on retirement planning
- Tuition reimbursement up to $2,000 on approved programs
- Great health & well-being benefits including telehealth parental support, wellness events
TMM provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.