The Security Officer is responsible for the oversight of safety and security of the hotel. This person will respond to guest and employee emergencies and complete incident reports.
Essential Functions:
- Maintain complete awareness of scheduled group activities and house count, hotel facilities and services, hours of operation, facility layout, fire and emergency plans and departmental rules of conduct
- Management of VIP arrivals and departures
- Work closely with Front Office to ensure that hotel guests/employees are safe and must be able to handle guests who may be under the influence of alcohol, drugs or are otherwise incapacitated.
- Complete understanding of all security related systems, CCTV, Radio, Key card system, fire panel, etc.
- Review department log records and be familiar with pertinent information relevant to the overnight shift
- Provide escorts for employees in accordance with departmental standards
- Ensure that after-hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards
- Coordinate emergency situations as specified in departmental manual
- Oversight of all emergency and life safety situations during the overnight hours
- Monitor surveillance cameras as assigned
- Investigate duress alarms and comply with respective procedures
- Patrol the property with specified equipment, checking all designated points and document all actions taken in accordance with departmental standards
Qualifications:
- High School diploma or any other combination of training or experience that provides the required knowledge, skills and abilities
- Valid Driver’s License
- Knowledge of local laws, investigative methods and fire safety
- Valid certification in CPR and first aid or the ability to obtain certification
- Certification in alcohol awareness program or ability to obtain one
- Fluency in English both verbally and non-verbally
- Provide legible communication and directions
- Understanding of PC operation and a working knowledge of Microsoft Office programs and internet use.
- 1-3 years of security experience preferred
- Ability to stand for long periods of time and walk moderate distances
- Must be able to work a flexible schedule, including weekends and holidays
- Hotel experience preferred
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
- Overtime
Experience:
- Security: 1 year (Preferred)
Work Location: In person