POSITION SUMMARY:
The Senior Learning & OD Consultant plays a key role in the Human Resources Office of People and Organizational Development at UMass Chan Medical School. The position is responsible for designing, delivering, and evaluating development programs and content for UMass Chan. The Senior Learning & OD Consultant brings innovative examples of learning and development practices in program and training design and delivery. Contributes to team projects that support the organization’s development such as creating organization-wide learning content and supporting special initiatives.
The Senior Learning & OD Consultant builds relationships with assigned UMass Chan leaders and internal client groups to understand their OD needs and develop and deliver tailored curriculum. Collaborative team member who provides high-quality, engaging instructor-led learning to employees at all levels of the organization.
ESSENTIAL FUNCTIONS:
- Provide input into the Human Resources organizational learning training strategy that supports the UMMS People Strategy.
- Identify targeted learning solutions, in various delivery formats including on the job, digital learning, virtual reality and instructor-led learning.
- Optimize the L&OD training portfolio by designing and delivering specialized / targeted professional development programs / courses for leaders, managers and professional staff.
- Work closely with internal stakeholders, teams, and subject matter experts to implement and maintain multimedia-based instructional materials such as web-based training courses, videos, quick reference guides, and instructor and participant guides.
- Provide learning experiences for employees at all levels of the organization, including new hires, according to the assigned portfolio of learning activities.
- Prioritizes a multi-facet approach (e.g., 70/20/10 model) that supports business and people strategies through the development of core capabilities and competencies.
- Prepare learning / training literature, manuals, and materials for each learning experience.
- Partner with leaders and HR colleagues to proactively assess development needs and builds creative and consistent ways to address them across organization, department, and individual levels.
- Facilitate engaging in-person, virtual, and blended learning sessions, and workshops; Ensure project leads, Trainers, and designated coworkers’ preparedness for leading, facilitating, and supporting capability building initiatives.
- Evaluate the quality of training courses and implement improvements.
- Collaborate with stakeholders to design programs for the UMass Chan job families, high potentials, and future leaders.
- Assist with the provision of OD methods and tools.
- Perform additional duties and responsibilities as required.
REQUIRED QUALIFICATIONS:
- A bachelor’s degree in human resources, organizational development, adult learning or a related field is required.
- 8+ plus years of progressive Leadership/Org Development/Learning and Development experience, or related experience
- Excellent knowledge of training processes and procedures.
- Outstanding presentation, facilitation, interpersonal, communication and collaboration skills.
- Extensive experience creating and delivering development programs and courses in multiple modalities, including in person and live-online using a variety of technologies.
- Deep knowledge of adult learning theories and methodologies, change theories and industry best practices with the ability to apply them to instructional design and learning assessment.
- Strong analytical and decision-making skills to assess organizational learning training needs & recommend solutions.
- Intermediate to expert level experience working with Microsoft Office, PowerPoint, Zoom, and LMS systems.
- Strong project management skills and the ability to drive initiatives from inception to completion.
PREFERRED QUALIFICATIONS:
- Master’s degree in organizational development, adult learning or relevant field is preferred.
- Certification from the American Society for Training and Development or similar organization
Job Type: Full-time
Pay: $85,000.00 - $125,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Work Location: Hybrid remote in Shrewsbury, MA 01545