Location: Remote anywhere
The Opportunity:
Lab Alley, LLC is seeking a highly skilled and detail-oriented Product Manager to spearhead two crucial projects: the creation of a functional customer dashboard and the redesign of our auto-ship program. This role involves collaborating, planning, strategizing, and outlining the functionalities required for each project, which will then be handed over to our development team for implementation. The job doesn't end when you hand over projects to the development team as you will enjoy testing, gathering feedback for improvements. This role reports to the Director of Technology.
Key Responsibilities:
Customer Dashboard Development:
-
Design and conceptualize a user-friendly customer dashboard.
-
Outline key features including order history, document upload (e.g., business licenses, tax exempt files), and auto-ship management.
-
Create detailed wireframes and specifications for each feature.
-
Ensure the dashboard is intuitive and aligns with our customers' needs and business objectives.
Auto-ship Program Redesign:
-
Evaluate the current auto-ship program and identify areas for improvement.
-
Develop a comprehensive redesign plan to enhance user experience and functionality.
-
Define key features and processes for the new auto-ship program.
-
Produce detailed documentation and requirements for the developers to follow.
Key Deliverables:
-
Comprehensive wireframes and specifications for the customer dashboard.
-
Detailed redesign plan for the auto-ship program.
-
Clear and concise documentation of all functionalities and features.
-
Collaboration with the development team to ensure smooth handover of the project plans.
Qualifications:
-
Proven experience in project management,
-
Proven UI/UX design
-
Strong understanding of e-commerce and customer management systems
-
Excellent communication particularly working with cross functional teams
-
Strong documentation skills
-
Ability to work independently and meet project deadlines
-
Familiarity with software development processes is a plus
-
Prior experience creating ecommerce auto-ship programs and/or customer dashboards
About Us:
Inc. 5000 recently awarded/recognized Lab Alley as one of the fastest-growing private companies in America! We are also one of the fastest growing e-commerce companies in Austin, TX! We provide easy access to essential chemicals - on-budget, on-time, every time. Think Amazon for Chemicals!
Our workplace culture:
Our core values are an integral part of our success defining who we are.
We bring our core values to life in everything we do at Lab Alley. Therefore, every hire is aligned with our core values:
Care: Take pride in your work and always do your best. Help and serve others whenever needed.
Growth Mindset: We believe in always growing. Be curious, learn from mistakes, obsess over seeking answers and learning new things.
Commitment: We want commitment over results because we know eventually the results will come if you are committed.
Work Ethic and Hustle: Show up and be 100% committed to the vision.
Honest and Real: We believe in being honest, open, real, and forthright and direct to those around us. Giving and receiving feedback is part of a growth mindset as long as it is done in a positive and uplifting way.
Make Things Happen: We're a team. We work together to get things done.
Compensation on posting is recommended by the site and not added by employer