Job Summary:
The BD Manager is responsible for establishing and maintaining the client’s US presence and manage specially assigned key accounts. The role involves comprehensive customer service, including regular trips to meet with customers. The candidate will serve as the primary interface between the customer and the company, ensuring clear communication and coordinated customer contact. The candidate will address specific concerns and interests of the assigned customer base and represent their requirements within the company. The role also involves optimizing customer processes and improving results through individual customer development plans.
Principal Accountabilities:
- Conduct price negotiations with customers, including discussions on raw materials and cost-saving measures.
- Manage the complete RFQ (Request for Quotation) process from receipt to submission.
- Defend the company's cost structure to customers, including preparing cost breakdowns in collaboration with the Finance team.
- Review customer documents, such as contracts and purchase orders, in coordination with the Legal department.
- Handle forecasting and planning for customer accounts.
- Monitor customer satisfaction in collaboration with Customer Service and Quality Management.
- Assist the Accounting department with unpaid invoices.
- Analyze market shares at the customer level.
- Communicate important customer information internally to relevant departments (Logistics, Finance, Quality Management, R&D).
- Coordinate, develop, and prepare annual and 5-year plans for customers, including relevant analyses, evaluations, graphs, and comparison tables.
Required Skills, Education, and Experience:
- Bachelor’s degree in business, marketing, or engineering (Master’s degree desirable).
- 10 years of experience in B2B sales, technical service, or customer service roles.
- Experience with OEMs up to mid-management level, including RFQs, quality concerns, order and delivery variations, and price adjustments for raw materials and other commodities.
- Experience in contract negotiations and close collaboration with legal and other internal stakeholders (R&D, Quality, Logistics, Customer Service).
- Experience in off-highway or commercial vehicle markets at the Tier 1 level.
- Experience with monthly and quarterly account forecast planning and annual budget plan input.
- Ability to present effectively both internally and externally, even in larger meetings.
- Technical understanding and ability to sell based on product unique selling points (USPs), not just price.
- Team player and driver to align with internal stakeholders (R&D, Quality, Logistics) on possibilities and market needs for a successful product offering.
- Self-driven, performance-oriented, and resilient character.
- Willingness to travel internationally.
- Proven proficiency with Microsoft Office applications.
Job Type: Full-time
Pay: $120,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Travel requirement:
Experience:
- Business development: 10 years (Required)
- B2B sales: 10 years (Required)
- Contract negotiation: 5 years (Required)
- Commercial vehicle: 5 years (Required)
Willingness to travel:
Work Location: Remote