Full Job Description
Rapid Relief Urgent Care Team is looking for an experienced Front Desk Specialist to join our team in Elizabethtown, KY. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.) in a healthcare setting. For our full-time positions, we offer a comprehensive benefits package, competitive hourly wages, flexible scheduling, and more! Some weekend day(s) will be required.
The Front Desk Specialist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
- Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process.
- Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
- Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
- Collect all insurance information, verify patient demographics, verify insurance coverage and eligibility, obtain authorizations, and process patient payments.
- Maintain a neat and clean work environment and professional appearance.
- Adhere to all relevant health and safety procedures.
EDUCATION and/or EXPERIENCE
- High school diploma or equivalent required
- Knowledge of basic computer software and the ability to learn electronic medical records
- Prior experience in a medical office setting
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Life insurance
- Vision insurance
Schedule:
- 12 hour shift
- Monday to Friday
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
Work Location: In person