Description:
Multi-State Collection Law Firm has immediate openings for experienced First or Third party Account Representatives. Knowledge of the Legal Collections process is a plus.
For consideration all candidates must successfully complete all pre-employment requirements including: drug test, pre-employment background, fingerprinting and prior employment verifications.
Requirements:
Requirements/Qualified Candidates
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Minimum 2 year of Customer Service or Collection preferred. Experience (preferred experience in a highly regulated Compliance environment)
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Solid knowledge of FDCPA, UDAAP, FCRA, SCRA, GLBA
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Excellent Customer Service Skills
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Excellent Negotiation Skills
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Excellent Communication Skills; Verbal & Written
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Proficient Computer Skills
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Excellent work ethic
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Willingness to work in a team environment
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Ability to pass all firm & regulatory testing at hire, semi-annually & annually
Physical Demands And Work Environment
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Call Center Environment
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Sit for prolonged periods of time
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Type on a computer key board to retrieve and input data
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Speak on the telephone for prolonged periods of time
Signing Bonus
$500.00 sign-on bonus after 90 days of active employment for employees in good standing, including attendance, performance, call quality.
Candidates only - no recruiting/staffing agencies please.