Overview:
We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will have experience in a dental or medical office setting and possess strong organizational and communication skills.
Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect co-payments
- Maintain patient records and ensure accuracy of medical documentation
- Assist with medical scheduling and coordinate urgent care appointments
- Utilize knowledge of dental terminology to assist patients effectively
Qualifications:
- Previous experience in a dental or medical office setting is preferred
- Proficiency in using Dentrix is a plus
- Strong understanding of medical records management and patient service
- Excellent communication skills and ability to multitask effectively
- Knowledge of medical scheduling procedures
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic healthcare environment where your skills will be valued and further developed. Apply now to become part of our dedicated team!
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Ability to Commute:
- Plano, TX 75093 (Required)
Ability to Relocate:
- Plano, TX 75093: Relocate before starting work (Required)
Work Location: In person