SUMMARY:
Responsible for providing case management, vocational and placement service coordination to program participants.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provides case management services to program participants.
- Maintains on-going communication with referring and other affiliated agencies and families.
- Conducts intakes and program orientation process for new program participants.
- Provides vocational counseling to program participants and acts as referral source for additional counseling services, as needed.
- Contributes to the development of ISP’s (Individual service Plans) and ITEP’s (Individual Training and Employment Plans), vocational plans, and writes status assessments, attends team meetings and maintains written documentation pertaining to case management services.
- Provides monthly reports to participants, funding source and Goodwill team, regarding progress towards plan.
- Generates productive partnerships with businesses to allow for ongoing placement of participants from training programs.
- Researches industries likely to hire participants. Reviews hiring trends of businesses in surrounding areas.
- Places graduates of Goodwill’s programs into appropriate jobs and ensure retention and satisfaction.
- Presents Goodwill’s services and clientele to the business community and other targeted audiences.
- Arranges on-site recruitment opportunities, as appropriate.
QUALIFICATION REQUIREMENTS:
- Bachelor’s degree or equivalent (Associate's plus 2 years relevant work experience); and 2 years experience
- Knowledge of community resources and social services agencies.
- Bilingual preferred.
- Strong written and verbal communication skills.
- Ability to write reports and business correspondence.
- Requires acceptable results of CORI check according to Goodwill policy and requirements.
- Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.
Goodwill is an Equal Opportunity Employer.