Our Pediatric Office Smile Big is looking for a dynamic individual to join our front desk team as a Treatment Coordinator. This individual should have a great personality that works well with children of all ages, from little ones to teens. Candidates MUST have dental office experience.
Job Duties Include:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule patient appointments and maintain the appointment calendar
- Handle patient inquiries and provide accurate information regarding services and procedures
- Treatment planning ensuring both financial accuracy to the patients insurance plan coverage as well as phasing treatment per the clinical teams guidance
- Treatment recall, ensuring patients that agreed to treatment plans but did not schedule are contacted to fill vacancies in the schedule as needed
- Maintain confidentiality and adhere to HIPAA regulations in handling patient information
- Familiarity with Texas Medicaid a huge plus, In network PPO insurance understanding is highly beneficial
- All standard front desk duties such as answering call, collecting payments, scanning/shredding paperwork and other shared responsibilities of the front desk team
Skills:
- Excellent patient service skills, with the ability to provide compassionate and professional care
- Strong administrative skills, including proficiency in data entry, filing, and record keeping
- Experience with dental scheduling software or similar systems for appointment management
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong communication skills, both verbal and written
- Attention to detail and accuracy in handling patient information
- MUST HAVE DENTAL OFFICE EXPERIENCE
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Paid time off
Medical specialties:
Schedule:
Application Question(s):
- Do you have experience with dental insurance verification?
- Do you have experience with dental medicaid insurance verification?
- Do you have treatment planning experience, medicaid, PPO or both?
Experience:
- Dental Office Front Desk: 2 years (Required)
Work Location: In person