Ocean Edge Resort & Golf Club seeks a friendly Reservations Agent, who is comfortable with computers and who will be dedicated to selling guest rooms to our transient and group guests over the phone.
An attention to detail and the ability to multi-task under strict deadlines is key to the overall success of the Reservations Office, and each agent will play a vital role in generating/processing room revenue for the Resort. The majority of the time spent in the office will be on the phones sharing information about the Ocean Edge product to our guests in addition to the other daily responsibilities/tasks that must be completed by the Reservations Office.
Each agent must be proficient in basic computer skills such as typing, using Microsoft applications and use of email. Proper phone etiquette and excellent communications skills are required in order to be successful in this position. Excellent customer service skills and guest service skills are essential to meeting Forbes Standards set by the office.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work setting:
Ability to Relocate:
- Brewster, MA 02631: Relocate before starting work (Required)
Work Location: In person