At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.
Job Overview
What will you enjoy doing (duties/tasks)
- Responsible for providing and maintaining effective customer service and satisfaction. Provide information to resolve customer and shipment related problems.
- Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, rate quotes, and special handling
- Follow up with customers to resolve invoice problems and discrepancies
- Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling
- Accurately retrieve information from the system Tango, ProCars, Sales Cloud
- Complete Quote Proposals, bid proposal, any customer inquiry
- Proactively call customers on shipment problems, proposal follow-up
- Provide POD information to customers
- Interact with AOC and Airfreight Branch
What you need to succeed (Qualifications, experience, skills, attributes)
- No more than 5 bullets
- This is an intermediate level position.
- Basic proficiency with Windows OS.
- Must be able to type 35 WPM Good interpersonal skills required.
- High school diploma or equivalent required.
- Generally, prefer 1-3 years of experience.
Why You will Love DB Schenker
Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement.
· Earn up to 3 weeks' Vacation over the course of your first year + 6 Holidays + Sick Days
· Full Health Insurance (medical, dental, vision, prescription drugs)
· Career Advancement. We are strong believers in continual training and development for our people. Your success is our success
· Your Safety is important to us, so we will provide protective gear
· Health Advocacy support for you and your family
· Employee discounts
· Company Paid life insurance
· Company paid Short-Term Disability
· 401(k) option
How to Get Started
You can begin by applying above or visit us at https://dbschenker.com/global/careers
Stay Connected With Us
Twitter: @DBSchenkerUSA
LinkedIn: www.linkedin.com/company/dbschenker/
Facebook: @DBSchenkerAmericas
Visit our Blog: www.nowthatslogistics.com
DB Schenker is committed to a diverse and inclusive workplace. DB Schenker is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- Florence, KY: Relocate before starting work (Required)
Work Location: In person