About us
Solar SME Inc. is a solar installation business based in Grand Prairie, TX. We are professional and customer-centric. We are looking for a skilled IT and Security Analyst who will be responsible for the design and implementation of functional and cost-efficient IT systems.
Job Description:
As an IT Analyst at Solar SME, you will play a crucial role in ensuring the efficiency, security, and effectiveness of our IT systems and operations. You will collaborate with cross-functional teams to identify technology needs, implement solutions, and provide technical support to internal staff and external stakeholders, while maintaining the highest standards of security and technology excellence. Your insights and expertise will contribute to optimizing our IT infrastructure, enhancing user experiences, and driving continuous improvement.
Responsibilities:
- Collaborate with departments to understand their technology requirements and provide effective IT solutions.
- Monitor and analyze network traffic for potential security breaches and threats.
- Develop, implement, and maintain security policies, procedures, and protocols.
- Assist in the implementation, configuration, and maintenance of hardware, software, and network systems.
- Provide user support by addressing security-related inquiries and issues
- Troubleshoot and resolve technical issues promptly to minimize downtime and disruptions.
- Perform regular system monitoring, security audits, and maintenance tasks.
- Provide user support, addressing inquiries and resolving technical problems in a timely manner.
- Manage and configure RingCentral and HubSpot.
- Document IT processes, procedures, and configurations to ensure knowledge sharing.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Proven experience in a related field
- Proficiency in configuring and troubleshooting hardware, software, and network issues.
- Excellent problem-solving skills with the ability to analyze complex technical issues.
- Strong communication skills to effectively interact with technical and non-technical stakeholders.
- Strong knowledge of operating systems, such as Windows and macOS.
Benefits:
- Competitive salary
- Health insurance package
- Flexible schedule
- Growth opportunities
- We sponsor F1 international students under CPT/OPT for H1 and other Employment based visa category.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
Experience level:
- No experience needed
- Under 1 year
Schedule:
Education:
Language:
License/Certification:
- Driver's License (Required)
Work Location: In person