ESSENTIAL DUTIES & RESPONSIBILITIES
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Oversees the restaurant and the supervision of all Front of the House service staff in accordance with Tuscany Suites & Casino operating policies.
- Responsible for the training, supervising of all Front of the House employees in conjunction with the Restaurant Manager.
- Responsible for ensuring that proper food handling procedures and presentation are being met by the staff.
- Must possess a sense of urgency, enjoy fast paced environment, and guest service focus.
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
- Responsible for reviewing financial transactions and monitoring the budget to ensure that expenditures stay within budget limitations.
- Increasing sales by ensuring guest satisfaction and prompt problem resolution.
- Actively participate in monitoring inventory and supply levels, labor cost, safety and cleanliness as needed.
- In the absence of restaurant manager responsibilities would include ordering, scheduling, payroll, etc in correlation with executive chef.
- Ability to stand and walk around a restaurant to supervise operations for 8-10 hours.
- Ability to lift 50 pounds and ability to bend, stoop, and raise arms above head on occasion.
- Work varied shifts, including weekends and holidays.
- All other duties as assigned.
EDUCATION & EXPERIENCE
High school diploma or GED required. Must have 2 years of full-service restaurant experience along with a passion for creating high quality food, a proven track record of achieving results and building a winning team. Must have craft beer and wine experience. Must be at least 21 years old. Must have a current TAM, Health, and Gaming cards. Must be able to work in an environment with exposure to secondhand smoke and high noise levels.