Job Overview:
Join our team as a Host/Host and play a pivotal role in creating a welcoming atmosphere for our guests. As a Host/Host, you will be the first point of contact for customers, ensuring their initial impression is positive and setting the tone for their dining experience.
Responsibilities:
- Warmly greet and welcome guests as they arrive
- Manage reservations and seating arrangements efficiently
- Provide menus and inform guests of any specials or promotions
- Assist in coordinating with servers to ensure smooth service flow
- Handle guest inquiries and resolve any issues or concerns promptly
- Maintain cleanliness and organization at the host stand and waiting area
- Collaborate with the kitchen and serving staff to optimize guest satisfaction
- Utilize POS system for seating assignments and managing reservations
Experience:
- Prior experience in guest relations, hospitality, or a related field is beneficial
- Familiarity with Aloha POS or similar reservation systems is advantageous
- Strong communication skills with a focus on excellent phone etiquette
- Ability to work effectively in a fast-paced environment while maintaining a friendly demeanor
- Experience in a hotel, restaurant, or food service setting is a plus
Joining our team as a Host/Host offers you the opportunity to showcase your hospitality skills, interact with diverse guests, and contribute to providing exceptional service. If you are passionate about creating memorable experiences for customers, excel in communication, and enjoy working in a customer-centric role, we invite you to apply for this exciting position.
Job Types: Full-time, Part-time, Seasonal
Pay: From $13.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Commute:
- Mount Pocono, PA 18344 (Required)
Ability to Relocate:
- Mount Pocono, PA 18344: Relocate before starting work (Required)
Work Location: In person