**Job Summary:** Join our team at Riverfront Medical Center as a Front Desk Agent in Montgomery, AL. We are dedicated to providing exceptional medical services to our patients in a professional and customer-centric environment. As a Front Desk Agent, you will play a crucial role in ensuring the smooth operation of our medical facility by managing front desk activities and providing administrative support. **Responsibilities:** - Greet and assist patients with check-in and check-out procedures in a courteous and efficient manner. - Schedule appointments and maintain patient records accurately. - Answer phone calls, respond to inquiries, and direct calls to the appropriate personnel. - Verify insurance information and collect co-payments from patients. - Maintain cleanliness and organization of the front desk area. - Collaborate with medical staff to ensure seamless patient flow within the facility. **Experience:** - Prior experience in a medical office or dental office setting is preferred. - Familiarity with medical administrative support tasks and medical terminology is advantageous. - Proficiency in office tasks such as filing, scheduling appointments, and handling patient inquiries is beneficial. - Strong communication skills to interact effectively with patients and colleagues. - Ability to multitask, work efficiently in a fast-paced environment, and maintain professionalism at all times. At Riverfront Medical Center, we offer growth opportunities, excellence in patient care, and a supportive work environment. Our team is committed to providing top-notch service to our patients while fostering a positive workplace culture. If you are a dedicated professional seeking to contribute to a dynamic healthcare setting, we welcome you to apply for the Front Desk Agent position with us.
Job Type: Part-time
Pay: $14.00 - $16.50 per hour
Expected hours: 25 – 37 per week
Benefits:
- Employee discount
- Flexible schedule
- Opportunities for advancement
- Paid training
Work setting:
Application Question(s):
- Did you complete the required skills tests?
Work Location: In person