We have an immediate need for an entry-level professional to fill the role of Client Relations Associate. Client relations associates will work closely with clients to guarantee their satisfaction, ensuring that their needs are handled in a timely and satisfactory way. They will also aid in the management of team projects, the examination of corporate protocols, and the acquisition of new clients. The successful associate will be professional, kind, and sincerely committed to providing the best possible customer service.
Client Relations Associate Responsibilities include:
Create strong, long-term client connections to help the business develop.
Evaluate and respond to customer issues in a timely and professional way.
Deliver great customer service and ensure customer happiness.
Escalate and address complicated client concerns with management.
Engage with clients in order to complete ongoing tasks.
Attend educational training to advance your career.
Maintain good quality and productivity by adhering to corporate standards.
Respond to client requests and enquiries by working with cross-functional teams.
While working with clients, maintain a high degree of professionalism and competency.
If you enjoy creating connections, engaging with clients, managing a variety of responsibilities, paying close attention to detail, and being an integral member of a growing team, this position is for you. We actively develop the next generation of professionals, give back to the community, and strive to create a varied culture in which everyone really enjoys their job and has the resources necessary to achieve their professional objectives.
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment