The Medical Assistant verifies patient information by interviewing the patient, recording medical history, and documenting purpose of visit. They prepare patients for examination, assist in procedures as appropriate and perform a variety of patient care tasks under the supervision of a licensed health care provider. Duties range widely from administrative to clinical.
Essential Functions:
-
Maintaining patient privacy and adhering to HIPAA guidelines at all times.
-
Using computer applications- performing any data entry tasks to document patient demographics, records or note to file. Documenting patients' medical information, including medical history and review of symptoms within EHR of patients’ chart.
-
Managing office telephone system, including answering calls and returning messages.
-
Scheduling patient appointments and maintaining communication to confirm future appointments when necessary.
-
Informing patients on laboratory results and documenting properly within chart.
-
Updating and filing patient medical records and or any patient correspondence.
-
Coding and filling out insurance forms.
-
Transmitting prescription or refill requests as directed by provider.
-
Obtaining prescription authorizations for patient medications.
-
Reporting and recording applicable diagnosis of malignant results to the FCDS portal.
-
Creating certified letter communication for noncompliant patients needing treatment for malignant results.
-
Inform management of clinical supplies needed.
Clinical Duties
-
Welcoming and greeting patients.
-
Maintaining HIPAA and performing OSHA standards at all times.
-
Taking medical histories, recording patients' chief complaint and documenting provider evaluation notes of visit in patients’ chart.
-
Monitoring and documenting patient symptoms for physicians' review during clinical exams.
-
Preparing patients for examination-Prepping exam rooms for clinical, surgical or cosmetic procedures and assisting providers during exams with patient care.
-
Preparing and administering medications as directed by a provider.
-
Explaining treatment procedures to patients.
-
Ensuring all consents are signed by the patient prior to provider performing any type of procedure.
-
Pre and post photos to be taken and documentation to be listed in detail for any procedure, biopsy or surgical along with cosmetic.
-
Collecting, labeling and preparing laboratory specimens.
-
Instructing patients about medication.
-
Removing sutures and changing dressings.
-
Maintaining proper cleaning of medical instruments and sterilization.
-
Reviewing office use medication and patient samples expiration dates.
-
Properly disinfecting and restocking of medical supplies in patient exam rooms.
-
Providing compassionate patient support and care, attention and assistance during office visits. Being a patient Liaison. Medical assistants are instrumental in helping patients feel at ease in the physician’s office.
Requirements:
- Excellent attention to detail.
-
Excellent verbal and written communication.
-
Adjust priorities quickly as circumstances dictate.
-
Must be a team-player and work cohesively with others.
-
Maintain composure under pressure.
-
Highly adaptable to change.
-
Ability to multitask.
-
Ability to work autonomously as dictated & make appropriate decisions.
-
Ability to concentrate.
Qualifications & Skills:
- Medical Assistant Certification (Strongly Preferred).
-
Minimum High School Diploma or equivalent.
-
Minimum 1-year prior medical assistant experience, preferably in Dermatology or a closely aligned specialty with a genuine interest to learn.
-
Ability to travel between locations if necessary and as applies to specific provider.
-
Polished presence appropriate to a medical setting.
-
Bilingual a + (not required).