Hilldun Corporation is a leading factoring and finance company in the fashion industry. With a rich history and a strong commitment to serving our clients, we provide innovative financial solutions that support businesses in the fashion sector. Our company is known for its dedication to excellence, forward-thinking approach, and a team of professionals who are passionate about the fashion industry.
Job Description:
Our company is currently seeking a Back Office Associate to join our team! Full training will be given on our custom systems upon hire.
Essential Functions / Responsibilities
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Proactively meet with clients to provide needs analysis to ensure clients satisfaction on a weekly basis.
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Partial Back Office/Prepayment Collections:
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Review client orders and reach out for prepayments for all declined and prepaid orders.
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Contact customers to obtain prepayments up to 5 attempts.
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Process and finalize prepayments/deposits and credit card authorizations.
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Apply Prepayments to invoices.
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Process credit memos and refunds as requested by the client.
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Become the liaison between the client and customer.
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Work with other Hilldun departments to ensure client satisfaction and streamlining of services.
Required Knowledge / Qualifications
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1 to 3 years Luxury Wholesale or Retail Experience Preferred
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Must have excellent communication and client relations skills.