As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.
You must reside within 30 miles of Progressive's Jacksonville Claims Office at 7406 Fullerton Street, Suite 300, Jacksonville, FL 32256.
Must-have qualifications
- High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
- {OR} one year post-secondary education
Preferred skills
- Proficiency using office equipment
- Proven organizational skills
- Ability to multi-task and quickly switch duties
- Communication skills with the ability to work in a team-environment
- Customer service and follow-up skills
Location: Jacksonville, Florida
Schedule: Monday - Friday 9:00 AM - 6:00 PM (This is an in-office, customer-facing position)
Compensation
- $18.00-$20.00/hour
- Gainshare bonus up to 16% of your eligible earnings based on company performance
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at <https://www.progressive.com/careers/how-we-hire/faq/job-scams/>