Job Title: Full-Time Concierge Customer Director
Job Type: Full-time
Full Job Description:
Davidson & Licht... For 108 years and four generations, Davidson & Licht has set the standard for magnificent jewelry and timepieces while providing the ultimate experience in customer services. Davidson & Licht employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our teamwork creates a workplace like no other.
Davidson & Licht employees honor every special moment in our customer’s lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Davidson & Licht Experience (Creating Connections, Providing Personalized Experiences and Honoring the Davidson & Licht Legacy) is never compromised… We expect our employees to deliver the Davidson & Licht Experience to each and every customer. Davidson & Licht is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to the success of our team.
The Concierge Customer Direct, must be impeccably dressed, provides a secure environment for customers and employees at all times. Your role as the ambassador and first point of contact is critical to provide a positive Davidson & Licht experience from beginning to end for each customer. Responsibilities include greeting the customers with a smile, directing customers to the appropriate sales professional, inviting customers to wait in our waiting lounge when the store is at capacity and control the customer flow in order to provide the most luxurious shopping experience possible.
Our goal is to elevate the in-store experience consistently delivering memorable moments. Demonstrate passion as a Davidson & Licht brand ambassador during every customer interaction. In time, customers will feel like part of the family.
Long-Term Opportunities: This is the beginning of your Davidson and Licht career. With the proper attitude and desire, many other opportunities will come your way. Many employees have been with the company for 10-30 years. This can be more than just a job. It is a Career.
Required Qualifications:
- High School Diploma
- Good English speaking skills
- Ability to work retail store hours as necessary, including weekends and holidays
- Positive can-do attitude
- Critical thinking skills
- Great customer service skills
- Pass background check and have authorization to work in the United States
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Every weekend
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
Language:
Ability to Relocate:
- Walnut Creek, CA 94596: Relocate before starting work (Preferred)
Work Location: In person