Make sales calls outside the facility to medical professionals, senior organizations, appropriate special interest groups, hospital staff, and other community contacts. Develop and maintain relationships to advise them of bed availability and services, efficiently meeting the daily needs of the community at large.
Responsible for knowing bed availability at all times. Ensure that responses to inquiries are handled properly and timely, and with appropriate follow-up. Demonstrate sense of urgency; re: census/premium mix enhancement and management.
Monitor inquiry, admission and census trends as part of a CQI. Prepare the Monthly Inquiry Summary Report, a daily inquiry log, daily voice mail reports, and other reports as required; monitor all active and inactive inquiries as well as resident discharges. Complete and submit sales tracking reports to the Regional Business Development Consultant, VP of Business Development and Administrator in a timely manner.
Intake information from referral sources and client/patients in a professional, knowledgeable, and courteous manner